FREQUENTLY ASKED QUESTIONS

When is Crystal Con?


Due to the COVID-19 Global Pandemic, Crystal Con has been forced to put all events on hold for the time being. We will update and announce new dates as soon as possible.




Where can I buy Tickets to Crystal Con?


At the moment, no tickets are available until new dates are finalized. All Crystal Con events will be on hold indefinitely due to the COVID-19 Global Pandemic.




Where is Crystal Con being Hosted?


For our next event, Crystal Con will be hosted at the Croatian Cultural Centre in Vancouver. Croatian Cultural Centre 3250 Commercial Drive Vancouver, BC V5N 4E4 Canada




Is there parking at the venue?


YES! The Croatian Cultural Centre has their own parking lot in front of the venue where guests can park for FREE. There is also some free street parking available around the area.




What is the refund policy?


All tickets are non-refundable and non-transferable. Sharing of tickets are not permitted and will be subject to immediate removal from the event. All sales are final.




What if I lose my wristband?


If you lose your wristband, you must purchase a new pass to re-enter the event.




Are there in and out privileges?


You may leave and re-enter the event as you please. Provided you keep your wristband that was given to you with your purchased ticket.




Do I need to buy a ticket for my infant?


Children ages five and under get to attend the ALL AGES International Sailor Moon Day – Vancouver Convention for FREE




What is Crystal Con?


The Crystal Millennium Convention, also known as Crystal Con, is an anime themed event held in Vancouver, Canada dedicated to the magical girl genre, specifically the groundbreaking 1992 Japanese animated series Pretty Soldier Sailor Moon.